Our Services
Elevating Your Business Beyond Boundaries
At Brilliant Techno Services, we transcend the role of a conventional IT Solutions and Technology Provider. Leveraging our extensive industry expertise, we introduce a spectrum of IT Enabled Services categorized under Auxiliary Services. Meticulously crafted to meet diverse client needs, many of these services are delivered through our esteemed subsidiaries and affiliates.
Contact Center Services (CCS)
Brilliant Techno Services Contact Centre Solutions understand the significance of delivering cost-effective, world-class technical support. From tier-1 handling of simple issues to multi-tier support applications, our seasoned technical experts address complexities. Our 24×7 scalable technical support adapts to demand fluctuations, ensuring consistent customer management across different product lines and technologies.
On-Site Support Services (OSS)
Our On-Site Support Services provide installation and maintenance of technology and electronic products in both consumer and business environments. Offering end-to-end call management and various response levels, our on-site engineers eliminate long waiting hours and provide prompt troubleshooting assistance.
Remote Technical Support Services
Proudly presenting fast and effective support, our Remote Technical Support Services act as an overseas extended outsourced web hosting support team. Operating 24/7, we assure a one-hour response and a six-hour resolution using time management tools. Our services cover all major operating systems with unlimited trouble tickets and are backed by service level agreements and non-disclosure agreements.
Features
24/7 Support
24/7 Monitoring
Support for All Major Operating Systems
Support for Servers With and Without Control Panels
Unlimited Trouble Tickets for Featured Plans
Qualified and Certified Engi
High Quality Responses
Securely Stored Customer Information
Support Covered by Service Level Agreement and Non Disclosure Agreement]